Privacy Policy
Your privacy matters to us. Learn how we protect your information.
Last Updated: January 2026
Introduction
Doorstep Chef LLC ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our meal preparation and delivery services.
Information We Collect
Personal Information
We collect personal information you provide when you:
- Create an account on our website
- Place an order for meal preparation or delivery services
- Contact us for customer support or inquiries
- Subscribe to our newsletter or mailing list
This may include: name, email address, phone number, delivery address, billing address, and date of birth.
Payment Information
When you make a purchase, we collect payment information to process your transaction. We do not store complete credit card numbers on our servers; payment processing is handled by secure third-party payment processors.
Dietary Preferences and Health Information
To provide personalized meal services, we may collect information about your dietary preferences, restrictions, and allergies. This information is used solely to prepare meals that meet your needs and ensure your safety.
Usage Data and Device Information
We automatically collect certain information when you visit our website, including: IP address, browser type, operating system, pages visited, referring website, and geographic location.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your meal orders
- Prepare meals according to your preferences and restrictions
- Arrange delivery to your specified address
- Send order confirmations and delivery updates
- Respond to your inquiries and customer support requests
- Send promotional emails (with your consent)
- Improve our website, services, and customer experience
- Comply with legal obligations
Who Has Access to Your Data
We limit access to your personal information to those who need it to provide our services. Authorized employees and third-party service providers may have access under strict confidentiality obligations.
Third-Party Services
We use trusted third-party services including:
- Payment processors for secure transaction handling
- Delivery partners to fulfill orders
- Email service providers for communications
- Analytics services (when cookies are accepted)
- FormSubmit.co for secure form submissions
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including SSL encryption, secure servers, access controls, and regular security assessments.
Data Retention
We retain your personal information only as long as necessary to provide services, comply with legal requirements, resolve disputes, and maintain business records.
Your Rights
You have the right to:
- Request access to your personal information
- Request correction of inaccurate data
- Request deletion of your personal information
- Opt out of marketing communications
- Withdraw consent where processing is based on consent
To exercise these rights, contact us at customers@doorstepchef.net.
Cookies and Tracking Technologies
We use cookies and similar technologies to collect information about your preferences and activity. See our Cookie Policy for details.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on this page.
Contact Us
If you have questions about this Privacy Policy, contact us:
Doorstep Chef LLC
2075 Remington Ln, Frisco, TX 75033
Email: customers@doorstepchef.net
Phone: +1 918-329-0419